Terms of service

Effective Date: August 2026

Welcome to QueenMetal, the official website of Wuxi Queen Technology Co., Ltd.

By accessing our website or purchasing products from QueenMetal, you agree to comply with the following terms and conditions.

1. Company Information

Wuxi Queen Technology Co., Ltd. (QueenMetal) is a professional steel supplier specializing in stainless steel, carbon steel and customized metal solutions for global industrial customers.

Our products are mainly supplied for industrial, manufacturing, construction, engineering and commercial applications.

2. Product Information

QueenMetal provides product information including specifications, materials, dimensions and technical details based on available data.

Due to differences in production requirements and customer applications, final product specifications shall be confirmed according to official quotations, technical documents and purchase agreements.

3. Quotations and Orders

All quotations provided by QueenMetal are based on:

- Product specifications
- Material requirements
- Order quantity
- Production requirements
- Shipping conditions

Orders become effective after confirmation of product details, pricing, payment terms and delivery arrangements.

4. Custom Products

QueenMetal provides customized steel solutions according to customer drawings, samples or technical requirements.

Customers are responsible for confirming:

- Drawings
- Dimensions
- Material specifications
- Technical requirements

Once production starts, changes or cancellations may be subject to additional costs.

5. Payment Terms

Payment terms will be agreed upon between QueenMetal and the customer before order confirmation.

Accepted payment methods and payment schedules may vary depending on order requirements and customer cooperation conditions.

6. Intellectual Property

Customer-provided drawings, designs and technical documents remain the property of the customer.

QueenMetal will use such information only for quotation, production and order fulfillment purposes unless otherwise authorized.

7. Limitation of Liability

QueenMetal is responsible for providing products according to confirmed specifications and agreed terms.

QueenMetal is not responsible for losses caused by improper installation, storage, usage or modifications after delivery.

8. Governing Terms

These terms are governed by applicable international trade practices and the laws related to business transactions between QueenMetal and its customers.

9. Contact Information

Wuxi Queen Technology Co., Ltd.

Email:
ding@queenmetal.com